AKFIT Return Policy
Fitness Accessories purchased at AKFIT Fitness Superstore may be returned or exchanged (excluding shipping) in their original unused state and packaging within 7 days from the original time of purchase. Any returns or exchanges must be accompanied with the original receipt or qualifying proof of purchase.
Not eligible for returns or exchanges at any time after purchase, with the exception of defective product, are special ordered items. All exercise mats, stability balls, gloves, resistance tubing, resistance bands, heart rate monitors and other product deemed hygienically sensitive. AKFIT Fitness Superstore reserves the right to refuse any items for return or exchange if there is evidence the product has been used, damaged or otherwise tampered with.
Retail Exercise Equipment including all cardio equipment, strength equipment, home gyms, free weights and vibration machines may not be returned or exchanged at any time if product as been assembled and or delivered. Product that has not been received and is in its original unopened packaging can be exchanged only up to 7 days after time of purchase.
All special ordered equipment are sold as final sale and are non returnable and do not apply to the standard return policy. See store for details.
All sale products and floor model products are sold as final sale and are non returnable and do not apply to the standard return policy. See store for details.
Refurbished previously enjoyed equipment are sold as final sale and are non returnable and do not apply to the standard return policy. See store for details.
Only product that as been assembled and delivered by AKFIT‘s Installation Technician will be guaranteed to be fully operational upon delivery. If the product is not working at the time of delivery the customer can choose to receive a new product and or have that product repaired under warranty.
Products that are delivered, shipped or picked up by the customer in the box and not assembled by AKFIT‘s Installation Technician and are not working on arrival will be repaired under the manufacturer’s warranty. A unit will be replaced only if the same defective component has been unsuccessfully replaced or repaired by one of AKFIT’s Service Technicians after 3 attempts within the first 30 days. Any service issues arising after time of delivery or assembly will be dealt with as stated in your owners’ manual as outlined under the conditions of the original Manufacturer Warranty.